Customers First (Part 1)
Customers First (Part 1)- What is truly needed to be customer-centric and how do you listen to your customer and implement feedback?
Customers First (Part 1)- What is truly needed to be customer-centric and how do you listen to your customer and implement feedback?
Desperation in a sales process can make it difficult to be objective and calm to truly win a loyal customer.
Empowering employees can increase speed and efficiencies and lead to better decisions and ultimately help the bottom line.
Agile journeys can be complicated. Change management becomes important and often it is important to slow down before accelerating.
I have questioned much of my formal learning recently in regards to not just the ROI but the tortuous nature of some exams. Recently I read about the CFE (CPA certification exam- Common Final Exam) that takes over two years to acquire but the exam is three days long and is fairly intense. I understand…
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Organization Development (OD) is becoming more important as speed in operations and strategy is becoming a necessity with technology changing how people work. Workplace culture is increasingly becoming important in organizations as companies need to modernize or even just keep up with the current market. The functions of an OD Department are vast and often…
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