Fahim@ualberta.net

Category: CX

Technology, Automation, Product, Project Management, Finance and Change Management (Fahim Moledina)

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Fixing the Root Cause- It’s a Mindset

I have two shedding dogs and my wife hates the fur in the house, but instead of brushing them (which I do regularly), she will vacuum. In many cases when there is consistent fur or shedding season she will vacuum, and two days later there is fur everywhere. What I started to realize is fixing…
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Optisyn Interview- (Fahim Moledina)

Hi all, https://ideamensch.com/fahim-moledina/ Thank you  Carlyn Runnels for taking the time to get to know OptiSyn and what I do. Regards, Fahim Moledina

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How do I respond? (To Inbox-zero or not?)

How do I respond? (To Inbox-zero or not?) In a perfect world everybody would read there emails in the workplace. This can often be difficult with the volume of emails but culture of empowerment and structure can help.

Exams | Fahim Moledina

Learning has Changed: Re-inventing the Post-Secondary

Learning is changing and is becoming more open with more mediums. Can Post-Secondary’s adapt and is the needed culture shift there.

Customers First (Part 1)

Customers First (Part 1)- What is truly needed to be customer-centric and how do you listen to your customer and implement feedback?